Job Title: Associate Professional System Analyst @ Noida
Requisition ID: 1500DN4
Requisition ID: 1500DN4
Job Category: Systems Services
Description :
Proactive Job monitoring using multiple tools
Working in a mix of leveraged and dedicated environment with varied processes
Preparation and maintenance of Service Level reports
Performing restores within the defined SLAs
Liaising with multiple team for backup readiness
Communicating with multiple teams to ensure quick escalations and resolutions of issues
Attending and chairing DSRs.
Availability and flexibility for 24×7
Proactive Job monitoring using multiple tools
Working in a mix of leveraged and dedicated environment with varied processes
Preparation and maintenance of Service Level reports
Performing restores within the defined SLAs
Liaising with multiple team for backup readiness
Communicating with multiple teams to ensure quick escalations and resolutions of issues
Attending and chairing DSRs.
Availability and flexibility for 24×7
Required Skills:
· Proficient in MS Excel, Word.
· Understanding and Exposure to Basic Backup Terminology
· Basic knowledge of Networking, ITIL, Ticketing tools.
Must be proficient enough to interact with stake holders.
Bachelor’s degree or equivalent combination of education and experience
Self-driven investigative skills (knows tools, knows how to use them when and how to create a certain result), high maturity level in self (time) management
Advanced analytical skills (has worked in an analytical task/job environment before)
Excellent communication skills
Knowledge of Core processes, Service Management & Platform Metrics.
Ability to work independently and in a team environment
· Proficient in MS Excel, Word.
· Understanding and Exposure to Basic Backup Terminology
· Basic knowledge of Networking, ITIL, Ticketing tools.
Must be proficient enough to interact with stake holders.
Bachelor’s degree or equivalent combination of education and experience
Self-driven investigative skills (knows tools, knows how to use them when and how to create a certain result), high maturity level in self (time) management
Advanced analytical skills (has worked in an analytical task/job environment before)
Excellent communication skills
Knowledge of Core processes, Service Management & Platform Metrics.
Ability to work independently and in a team environment
Qualifications :
• Strong analytic & Excel Skills.
• Determined to succeed
• Takes ownership
• Responsiveness – recognizes implications of actions
• Collaborative, strong team worker
• Open to work in Shifts ( 24×7 , 12.5 hours / 9.5 Hours per day)
• Strong analytic & Excel Skills.
• Determined to succeed
• Takes ownership
• Responsiveness – recognizes implications of actions
• Collaborative, strong team worker
• Open to work in Shifts ( 24×7 , 12.5 hours / 9.5 Hours per day)
Core Competencies:
• Dealing with Ambiguity
• Self-Development
• Customer Focus
• Drive for Results
• Problem Solving
• Dealing with Ambiguity
• Self-Development
• Customer Focus
• Drive for Results
• Problem Solving
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